Marc Xalabarder, general and technical director of 'Neftis Laboratorios'

1. Who is Marc Xalabarder?In the personal am a happy father of family and musician. Passionate about any initiative led by people who can add and contribute to our society, from a simple smile, to the project of the greatest scope.In the professional, Marc is a chemist that undertook 17 years ago (in January 2023 will do 18) a company of manufacture to third under the name of 'Neftis Laboratorios'.For Neftis, Marc would come to be the person that visualised the opportunity to carry out a project that has focused the manufacture to third of cosmetics and Sanitary Products from a point of view something different, putting to the people in the centre of everything. In the actuality keep on being the general director, technician and partner founder.2. What is Neftis Laboratories?It is a laboratory of manufacture to third of cosmetic and sanitary products, established in the 2005 and certificate by two ISO's, the 13485 and the 22716.In the actuality have grown until having of 6.300 m2 of installation, instrumented in good part of classified rooms and formed a team of more than 120 people, that contribute his talent and dedication to the design, manufacture, packaging and conditioned of any cosmetic or sanitary product for companies titled of mark that want to externalize the operations of manufacture, until obtaining a product finish smart for his distribution, to an enclosed price and without surprises.All this carries us to be a partner strategic for companies that want to centre his efforts in the distribution and the creation of mark, that definitely is a work that comports a lot of dedication and efforts.In summary, Neftis devotes to offer solutions of big value for headlines of mark that look for quality, security and delete risks of his business.3. How it began the project?Beside my brother Eduard, are the third generation of restless chemists (for saying it of some way). My father Avel·lí Xalabarder give of his pharmacy in Barcelona assumed big challenges in pharmacy compounding from principles of 1980 and there is where, living the familiar business, woke up my interest to the manufacture of pharmaceutical products.From 1998, when I incorporated me in the labour world in the pharmacy, and learning a lot of my father, offered me the opportunity to manufacture lines of cosmetic from there. After distinct experiences in manufacture and some business adventure in the same sector in Africa West, the idea to consolidate a plant oriented to the manufacture to third with a pharmaceutical approach of quality was maturing until founding, in January of 2005, Neftis Laboratories. In that 2005, with a team of 5 people and a small installation of 300 m2, the illusion for giving service and some tireless values of continuous improvement, commitment and team has carried us to grow to another a lot greater dimension, but with identical values.4. Which has been the key of your growth?I do not think that it was attributable to an alone factor, neither neither has been an easy way. To way of summary would attribute it definitely to our three fundamental values that work in our day in day out and represent us from the first day: The continuous Improvement from the rigour and the work in team. The commitment The are team.Definitely and oriented to customers, would do emphasis in the commitment that purchase with his projects, feeling them always as their own from the first taking of contact and happening to form part of his team of natural form.Of the same way that a doctor with his patient, listen, comprise and understand what the customer needs is at all times the key to be able to offer the best service for him. Comprise from the timings, the qualities in all the materials and prime matters, needs of costs, terms of delivery and other appearances are essential to be able to serve with excellence and achieve the success, that always is conjoint.Another essential factor are the people. The human and near deal is of transversal and universal way, the key of the relations between people, and therefore companies and organisations. From the people that conform to the team of Neftis to which represent customers and providers, the relations that build day in day out reinforce the sense of team and commitment, essential to carry out any individual aim and community.Another essential pillar is the constant continuous improvement like form to live the life and of personal and professional growth to what always have dumped us.Of the very done work following our values have been able to generate and reinvest every year in resources to be able to grow to the following level, being this a key decision to grow year after year with vision and tarpaulin.5. What differentiates you of your competition?To practical effects and of face to customer, what think that does us interesting is the versatility, agility and our integral service.By the size of the installation, teams, human team and system of management of quality that form Neftis, are prepared to cover projects of scope very distinct, what allows us attend small projects of few units of manufacture, as well as others of sizes very upperIn typology of product, can attend manufactures of any Cosmetic Product, and also Sanitary Product, in liquid forms, solid, emulsions, gels, etc. Regarding formats, already was from the single-dose in blister, vial, strip or sachette until the pot, tube, dropper, airless or any another possible format, can offer a wide fan of possibilities for our customers.If we add him the conditioned secondary and the services of regulatory that offer, clearly positions us like a partner strategic with some capacities of full service with a vision 360 that turns us into the best mate of trip for companies titled of mark that look for to centre in the communication, promotion and distribution of his products, to leave all the concerning the manufacture in an enclosed cost without surprises.6. How it is the service 360? As it is to work to third? You live like yours the marks of your customers?The integral service, such as we have commented, allows us have a wide and rich vision of the needs of the customer, from the creation of the formula, the concept, as well as the presentation, the packaging and the requirements of the quality and regulatories for each product and geographic area.Work to third is definitely exciting regarding that it is a constant learning and of course forces us to be connected to the opinions and tendencies of the sector that in the world of the cosmetic and medical device.After 17 years in active live of way very intense each challenge shared with our customers, feel us lucky to have customers that trusted we from the first day and in the actuality follow advancing together and celebrating each step achieved.It is a very special relation that generates bonds further of the professional, and does us live the marks and milestones of our customers with maximum joy and at the same time attend the challenges and difficulties that arise daily.7. How it is the customer of Neftis? What carries to an own mark to subcontract the manufacture of his products in place to have an own factory?The customer of Neftis is of course a passionate of his mark, concept and project. Something sees in us of this enthusiasm that always great and infects by our way to do.The activity of a company devoted to the creation of a mark that promotes one or several lines of products requires of a concentration of efforts in all the fields. It is not odd then that to the hour to consider all the stages that include the creation of the product in himself and his manufacture, a lot of companies opt by the outsourcing of these to centre in the other challenges of the business.A big value added to the outsourcing is the fact to have a price of the product finish with an enclosed price, without surprises neither unforeseen. Besides, it is necessary to take into account that for the manufacture of cosmetics and sanitary products it is necessary to have installations that follow a series of guidelines and requirements to ensure the quality of the products, as well as personal qualified for the creation of these. This supposes a high investment in time and economic resources, and is in this point where a lot of companies prefer to subcontract the production to companies qualified for this."The brand Spain and, more still tied to Barcelona, has enjoyed a very good reputation internationally"8: they look for You also the international marks? It values the manufacture 'made in Spain?From Neftis have been able to check the remarkable interest to international level of the products and production of cosmetic and personal care in Spain since sure enough it is a country referent in this sector.The mark Spain and, more still tied to Barcelona, has enjoyed of very good reputation internationally and in fact is a feeling that perceive very positively when we attend international fairs. Definitely we can be (and we are) very proud of the professionalism and capacity of the organisations that work so that this reputation was day in day out truer and valuable.The cosmetic industry in Spain is showing to have a strong international positioning, largely by the strong investment and knowledge of the sector. Historically we enjoy of a big reputation that with all security goes to be followed growing."The cosmetic industry post-pandemic has kept growing. I would highlight the continuous demand for products and services in this sector"9. How you have lived the pandemic and in which sense has affected to the industry?We have lived the faithful pandemic to our values and objective (adaptability, sustainability and growth), and of course the adaptability has had an extraordinary weight in this historical stage that fortunately have surpassed.The cosmetic industry post-pandemic has kept growing. It would stand out the continuous demand of products and services in this sector. The cosmetic covers all the ages of our population, and the hope of life is every time greater: a more longevous population that does not renounce to enjoy of a good state of health in the widest sense, adding the restlessness to show a good image. A good image that allows a better socialization between people, carrying to the construction of societies healthier in the widest sense.10. You have noticed a greater interest of the marks for manufacturing in Europe after the pandemic?I think that this tendency already existed before the 2020, and honestly, have not had indicators that pronounced more this change. Definitely, the manufacture in Europe has a big renown by his historical, path, and reputation."It is in our hands the responsibility to change the tendencies of consumption to help to the sector to achieve the aims of sustainability wished"11. How provider of cosmetic and sanitary product safe that the customers demand you material and sustainable formulas. How we can do a more sustainable industry?Again and chord to our three aims (adaptation, sustainability and growth), in Neftis do not understand a positive evolution of our activity without covering and attend projects that adapt the best possible to all the requirements of our customers, being the most sustainable and respectful possible, since of this depends precisely our future growth. For this reason any proposal of our customers will be welcome.We live in a society that looks for the minimum impact in the planet without renouncing to all the comforts to which have accustomed us from does decades. Again the effort in innovation and investigation to achieve products more respectful with the half will be key for the future.The active and cosmetic ingredients need containers that protect the product of temperatures and external agents so that these conserve his properties and characteristic. This request can become incompatible with some more ecological formats with what have a big work of research and investigation of solutions more sustainable.It is in our hands the responsibility to change the tendencies of consumption to help to the sector to achieve the aims of sustainability wished. The solid cosmetic or the use of derivative products vegetables in the Packaging are clear examples of adaptation that with all probability will go taking strength if we value the sustainability of our consumption.Like part of the industry, in Neftis understand the sustainability like a global concept, that contemplates no only the impact in the environment, as it has been the investment in the almost 900 solar signposts installed in our plant, or the development of products more sustainable and respectful with our surroundings, but also in the society, the people, the projects and the teams."In Neftis we live innovation from two areas: conceptual and strategic at organizational level and human team, and operational at development level"12. The one of the beauty is an industry in constant movement that does not know of limits for the imagination and the innovation. How you understand in Neftis the innovation?Sure enough the weight of the innovation, processes and organisation in our industry is very high. In Neftis live the innovation from two fields: the conceptual and strategic to organisational level and human team, and the operational to level of development. The conceptual would come referred to the approach oriented to people to achieve the personal growth in the development of our activity, achieving like this positive synergies between people that carry us further of the simple place of work. In this way it is not odd to see in Neftis a constant movement in the team of diverse activities oriented to know us better between the people of the team generating and boosting an environment of professional development and optimum personnel. Clear examples of this philosophy can feel in the attention to the organisational details: The philosophy Read in the management of teams and projects, the work protected always under clear-cut human values and real, the values of corporate social responsibility, the support to the sport and habits of healthy life, among others.To operational level, the cosmetic industry without innovation does not have any sense, taking into account that from his origin has been an industry centred in "the novelty". Without innovation, there are not novelties to stand out, and in this sense at all has changed in the behaviour of the consumer in the 21st century.Regarding the productive and organisational processes are the consumers those that will decide if a product finish having feasibility or, by the contrary, does not evolve positively. An erroneous commercial strategy already was in his approach or in his execution, in timings or a bad communication, can leave to a project without the success that deserves all the previous effort. As in any organisation, there is not any piece neither any phase that was not important to achieve the final success of the product.13. To finish How will be Neftis inside 5 years?Our company is focused to the continuous improvement from the rigour and the work in team. It likes us the innovation and the challenges. It's no wonder that to 5 years dress can see materialised some of the projects that at present are working, as they can be: The new formats of sanitary products like the syringes pre-filled to be able to offer to our customers in the near future. Formats more sustainable. We bet by a sustainable growth in the widest sense of the word. Further of the already almost 900 solar signposts installed, adopt internal measures so that our installations are more sustainable, look for providers ranged with our values of sustainability of the same way in that we are in continuous research of new materials to offer to our customers with the purpose that have the lower possible impact in the environment. To level of growth in volume of business, expect to follow keeping a positive evolution as it has been it until day of today. The evolution of the contract manufacturing is very positive and the general tendency that observe between our customers is that it prefers externalize the manufacture for like this know and control the cost derived of the productive processes.Our wish is that to 5 years can follow building together with our customers lines of sustainable products that contribute positively to the health and welfare of the people, being able to contribute our granite of sand to a better society.

Marc Xalabarder, general and technical director of 'Neftis Laboratorios'

Marc Xalabarder explains how the beginnings of 'Neftis Laboratorios' were and how it has evolved after 17 years in the cosmetics sector